Frequently Asked Questions
About Our Cakes
What are your cakes and buttercream like?
Most of our cakes are based on a traditional pound cake. They are more dense and moist, rather than light and fluffy. Our Swiss chocolate is rich and fudgy, a chocolate-lover’s favorite. Each cake is lightly soaked in a complementary syrup to make sure it is extra moist and delicious on the day you slice it and for days beyond. They contain a small amount of alcohol, but alcohol-free can be requested at the time of ordering.
Our buttercream is a Swiss meringue style buttercream, which is buttery and less sweet than a classic American buttercream. It is made by whipping butter into a creamy meringue rather than adding powdered sugar to butter. This leads to a very smooth, silky frosting.
When we enrobe cakes in fondant, we roll a very thin layer of fondant and place it over a fully-iced cake. This sets us apart from bakeries that simply “crumb-coat” the cake before adding fondant. This ensures you have the same amount of delicious frosting that you’d have if you simply ordered a buttercream cake.
What flavors of custom cakes do you offer?
You can view our list of flavors here. These are our favorite, but if there is something special that you’re looking for, we will happily design and create a custom cake combination just for you. We love the opportunity to be creative!
Do you produce nut-free, gluten-free or vegan products?
At Spark’d, we strive to meet the needs of many dietary restrictions. We offer several gluten-friendly and vegan options, and many products that do not contain nuts. All of our products, however, are made using equipment that also produces items containing milk, nuts, wheat, soy, and eggs. We ask our clients to consider this when placing an order for someone with a severe allergy.
Are any of your products Kosher?
Spark’d is not a certified Kosher facility.
Where are Spark’d products baked?
All the food products sold at Spark’d are baked right downstairs, in our extensive kitchen located in the HOTEL DU PONT.
Placing An Order
What is the lead time for custom cake orders?
While standard designs require 72-hour notice, custom orders may need considerably longer lead time. We do our best to accommodate last minute requests but, to avoid disappointment, we suggest reaching out as soon as your date and design concept has been decided. Most can be produced within five days of received payment, but some require more time. We recommend reaching out at least two weeks in advance of the date you will need the cake to ensure we have time to design and fulfill your order.
What is the range in price for your cakes?
Our smallest cake starts at $25 and prices of custom cakes increase based on size and design. Contact us for a price estimate for your custom size and design.
When is payment due?
We require pre-payment for all custom cakes. Payment is due at the time of booking. Until payment is received the order is not finalized or in our calendar.
How do I place an order?
To begin an inquiry for a custom cake please fill out the form on our Custom Order page. For custom orders, please allow ample time as working out the details of a design may take several days, or up to two weeks during busy times.
Can I modify or cancel my order?
Modifications are not suggested once the order is finalized but minor changes to design can sometimes be made at least 5 days prior to pick up. If there are no pre-made fondant pieces, cakes can be canceled at least 5 days prior to pick up. Any custom pieces that are already made will be deducted from the total or saved for the cake if/when it is re-ordered.
What is the best way to reach someone working in the bakery?
If you need something urgently, please call the shop at 302-594-3966. Please leave a message if we do not answer. If your call is regarding a future order, we prefer customers fill out the form on our Custom Order page. It will ask all the questions we need in order to initiate the process. If you prefer a call, we are happy to give you a ring once we have started by email and gotten some images and a general design idea.
Enjoying Your Spark'd Cake
How do I safely transport my cake home?
Carry the cake box securely, holding it from the bottom, not the sides. Avoid jostling or tilting the box.
Make sure to place the cake box on a completely flat area in your car. In most cars, the flattest spot is the floor on the passenger side. Do not place the cake on a seat, as it is not completely flat. If possible, bring an SUV-style car that has a flat back.
Make sure not to place your cake in direct sunlight.
SUMMER: We recommend blasting your AC on the way over to Spark'd to cool down your car, and leave your car running with the AC on high while you come in to pick up your cake. This will ensure the car is cool enough when you place the cake in it. This is essential when taking the cake on longer road trips, and very helpful no matter the distance.
WINTER: Avoid placing your cake near an air vent with hot air shooting out. Keep the car as cold as possible.
Cakes taller than one tier are packaged in boxes with the lids propped open. This makes for easier and safer transportation.
If you are picking up a two tier cake, you may want to bring a friend to help. Cakes are surprisingly heavy, and can be awkward to carry and place in a car by yourself.
Please drive carefully! Avoid sharp turns and slamming on your brakes whenever possible.
We do offer delivery options for all orders, and recommend delivery for cakes larger than two tiers!
How do I cut my cake into those picture-perfect slices?
Glad you asked! Each cut should be made with a hot, clean knife. We recommend dipping the knife into a tall cup of hot water, then wiping dry with a clean kitchen towel. This should be repeated between each cut. It takes time, but trust us, it’s worth it! We can also provide a diagram to show how to cut our larger sized tiers into the maximum number of servings.
How should I store my Spark’d cakes?
We recommend picking your cake up the day of your event or the day before if the cake is being served before noon. The key to enjoying our cakes (or any cake for that matter) is temperature. We suggest buttercream cakes to be left at room temperature at least 4 hours before serving.
My cake has fondant. How do I store this cake?
Ideally, a fondant cake is kept in an air-conditioned, low humidity room. Please do not refrigerate fondant cakes as that may cause unsightly condensation and color bleeding.
How should I store my other baked goods?
As a habit, anything that was purchased at our storefront that was refrigerated should stay refrigerated and anything kept at room temperature should stay at room temperature. Cupcakes and cakes are best when brought to room temperature before eating. We recommend storing baked goods in an airtight container if you're not planning to eat them until the next day.
How should I store my leftover cake?
We highly recommend ordering extra cake, because there is truly nothing better than cake for breakfast! If stored correctly, it keeps for days or longer. Keep as much of the cake whole as possible, and press plastic wrap, parchment, or wax paper firmly to the cut side of the cake, so the only thing exposed to air is buttercream. Keep refrigerated and bring the portion you plan to enjoy to room temperature before eating. You can also freeze our cakes for up to three months, just be sure to wrap well in plastic wrap or in an air-tight zip seal bag.
Do you ship any bakery goods?
At this time we are unable to ship our pastries. They are quite delicate and do not ship well. Sorry!